a simple way to take control of your worries

how to reset your PIN

If you're still inside the WorryTree App

If you need to reset the PIN number that you use to login to WorryTree, and you're still inside the App, it's easy to perform a reset. 

Just tap on the top left of your screen to open up the menu page and navigate to About (which you'll find at the bottom of the menu). 

At the top of the screen you'll see a yellow button with 'Update PIN' and you can use that to change your number. 


If you have left the WorryTree App and forgotten your PIN

Unfortunately it's not currently possible for us to reset your PIN number or help you remember it if you've forgotten or lost it. 

Currently WorryTree saves your information and recorded worries directly onto your phone or tablet, rather than  online or in the cloud. That means that your data is very safe and secure and that we don't have access to any of your personal information. 

Unfortunately this also means that we cannot reset your password if it has been lost.  If you do need to reset your PIN, we recommend that you delete the App, clear your App data from within your Settings, and then download it again and set a new PIN number. 

WorryTree is a new App being developed by worriers for worriers. We're always looking to improve our App and aim to make the reset process much easier in the future. In the meantime if you have any difficulties please contact us via the form below and we'll come back to you as soon as possible. 


Contact Us

We're always keen to hear your feedback on WorryTree!

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