WorryTree Ltd Accessibility Statement

Our Commitment

WorryTree is a small, family-run business based in the UK and as such we take our ethics, environmental and social responsibilities very seriously.

This Accessibility Statement applies to our website (https://www.worry-tree.com) and our mobile application for both Android and Apple. 

This website and our mobile apps are run by WorryTree Ltd. We want as many people as possible to be able to use these resources. For example, that means you should be able to:

  • Change colours, contrast levels and fonts

  • Zoom in up to 300% without the text spilling off the screen

  • Navigate most of the resources using just a keyboard

  • Navigate most of the resources using speech recognition software

  • Listen to most of the resources using a screen reader (including the most recent versions of JAWS, NVDA and VoiceOver). 

We’ve also made the website and mobile application text as simple as can to understand.

AbilityNet has advice on making your device easier to use if you have a disability.

Current Compliance Status

Our app and website is partially compliant with the Web Content Accessibility Guidelines (WCAG) version 2.1 A-AA standard requirements.

Our general approach to accessibility and inclusivity

We design our products and services with accessibility and inclusivity in mind.

We believe that everybody should have access to quality anxiety and worry resources in a way that suits them and we work closely with users from all over the world to ensure WorryTree incorporates and reflects the views and needs of a variety of people. 

From clinical professionals to members of the public we take your feedback very seriously and use it to help our resources grow. We use comments left for us in the app store or in feedback to the app to help make important changes. 

User feedback is collected and integrated into app design and development on a continuous basis. These include:

  • Usability testing 

  • Beta tester feedback before a new release 

  • User feedback submitted in Play and App Store reviews, sent to our corporate email or via our user feedback form. 

We also specifically engage with users when:

  • We are working on a new feature and we need to validate if it really solves the problem it intends to solve

  • We need to validate a new flow we have designed in the experience


How accessible are our Apps and website

To ensure our user interface, user experience design and visual design are more accessible to people with varying abilities, but also to anyone who is experiencing a permanent, temporary, or situational disability, we are working towards WCAG requirements. 

These are the WCAG requirements we take care of:

  • Provide clear and consistent navigation options so that the different parts of our app/web page are easy to locate and identify 

  • Use headings and spacing to group related content reducing clutter, and making it easier to scan and understand

  • Ensure designs work for different viewport sizes making it easier to read and navigate the content on different screen sizes.

  • We ensure colour contrast in our mobile app 

  • We provide support to visually impaired people via TalkBack (Android) and via VoiceOver (iOS) for most of the components. 

  • Users can change from light theme to dark theme the app to help reduce the luminance emitted by device screens, while still meeting minimum colour contrast ratios. Dark theme improves visual ergonomics by reducing eye strain, adjusting brightness to current lighting conditions, and facilitating screen use in dark environments. 

  • Our audio-video tools have a mechanism to pause or stop the audio at any time.

  • We also follow Apple iOS and Google Android-provided design guidelines and best practices and check adherence prior to app releases.

What is not accessible and how is it being addressed

The following are not accessible but are being addressed. 

We tested our website (https://www.worry-tree.com) using Google Lighthouse. The following opportunities to improve exist: 

  • In some places, background and foreground colours do not have a sufficient contrast ratio. This makes it difficult for some users to read. 

  • Some links do not carry discernible names. This could impact the navigation experience for some screen reader users

Tell us what you think

If you discover an issue or concern related to the accessibility of the WorryTree website or our mobile apps, please contact us at hello@worry-tree.com 

We very much welcome your feedback and will respond within 48 hours.

This Statement was last updated on 24 August 2023.